PRIVACY POLICY

Last updated: June 8, 2025

This Privacy Policy describes how Nimbus Baby ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from nimbusbaby.com.au (the "Site"), or otherwise interact with us (collectively, the “Services”).

By accessing or using any part of the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time for legal, regulatory, or business reasons. Changes will be posted here with an updated "Last updated" date.

INFORMATION WE COLLECT

1. Information You Provide

We collect personal information you submit directly via:

  • Contact forms and account registration (name, email, phone number, address)

  • Orders and checkout (billing/shipping address, payment method)

  • Loyalty points, reviews, referrals, and customer support interactions

2. Information Collected Automatically

We use cookies and tracking technologies to collect Usage Data including:

  • IP address, browser type, time zone, device type

  • Page interactions, cart activity, and time on site

3. Information from Third Parties

We may receive personal data from:

  • Shopify (store and platform provider)

  • Payment gateways (e.g., Stripe or PayPal)

  • Email service providers, analytics platforms, and shipping partners

HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Process orders, handle returns, and ship items

  • Create and manage your account

  • Send transactional and promotional emails (you can opt out anytime)

  • Detect fraud and enhance security

  • Improve site functionality and customer experience

COOKIES

Cookies help us:

  • Remember your preferences

  • Track analytics

  • Deliver personalized content

You can disable cookies in your browser settings, but doing so may affect how our website functions. Learn more about Shopify cookies here.

HOW WE DISCLOSE INFORMATION

We may share your information with:

  • Service providers (e.g., email, hosting, analytics, shipping)

  • Payment processors

  • Law enforcement or authorities if required by law

  • Marketing partners with your consent

  • Affiliates within our corporate group

We do not sell or rent your personal data.

YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access or request a copy of your data

  • Correct inaccurate data

  • Delete your information

  • Restrict or object to processing

  • Withdraw consent (e.g., opt-out of marketing)

  • Lodge a complaint with a data protection authority

You may exercise these rights by contacting us at the details below.

SECURITY & DATA RETENTION

We implement appropriate safeguards but cannot guarantee absolute security.
We retain your information only as long as necessary for the purposes outlined, unless a longer period is required by law.

CHILDREN’S PRIVACY

Our services are not intended for children under 16. We do not knowingly collect their data. If you believe a child has submitted personal data to us, please contact us to request its deletion.

INTERNATIONAL DATA TRANSFERS

Your personal information may be stored or processed outside your country of residence. Where required, we rely on standard contractual clauses or equivalent mechanisms to ensure adequate protection.

THIRD-PARTY LINKS

Our Site may include links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies separately.

CONTACT US

If you have questions or would like to exercise your rights, contact us at:

Nimbus Baby
📩 Email: Contact@nimbusbaby.com.au
📮 Return Address:
Parcel Locker 10312 68356
68 Nuwarra Road
Moorebank NSW 2170
Australia