SHIPPING INFORMATION

At Nimbus Baby, we're committed to providing a seamless and reliable shopping experience. Below you’ll find all the details about our shipping options, timeframes, and costs.

Please note that all shipping timeframes are estimates only and may vary depending on your location, public holidays, and courier conditions.


ORDER PROCESSING
  • All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).

  • Orders placed after 2:00 PM AEST or on weekends will be processed the next business day.


DOMESTIC SHIPPING (AUSTRALIA)

All Australian orders are shipped via Australia Post Standard Parcel Post.

Standard Shipping

  • Timeframe: 2–8 business days

  • Cost: AUD $12.95

Express Shipping

  • Timeframe: 1–4 business days

  • Cost: AUD $15.95


INTERNATIONAL SHIPPING

We currently ship to most countries worldwide.

Please note that international delivery times may vary depending on the destination, local postal services, and customs processing.

Standard International Shipping

  • Timeframe: 1–4 weeks

  • Cost: AUD $25–$50 (varies by location and order weight)

Customs & Duties
International orders may be subject to customs fees, import taxes, or duties upon arrival. These are not included in your shipping cost and are the responsibility of the customer.


FREE SHIPPING (Australia only)

Enjoy free standard shipping within Australia on all orders over AUD $100.


TRACKING YOUR ORDER

Once your order has been dispatched, you'll receive an email with your tracking number and a link to track your parcel in real time.

If you do not receive your tracking details within 2 business days, please check your spam folder or contact us.


SHIPPING RESTRICTIONS
  • Shipping timeframes are estimates only and may be delayed due to weather, customs, peak periods, or unforeseen events.

  • We do not ship to PO boxes internationally.

  • We are not responsible for lost or stolen parcels once they are marked as delivered by the courier.


NEED HELP?

If you have any questions or concerns about shipping, feel free to email us at
contact@nimbusbaby.com.au. We’re here to help.